One-Year Unconditional Warranty
We Stand Behind Every Mag-Pac.
At Mag-Pac, we build products for demanding jobsites. We believe your equipment should work as hard as you do, and we stand behind every product we make.
That's why every Mag-Pac is backed by our One-Year Unconditional Warranty.
What's Covered?
For one (1) year from the date of purchase, Mag-Pac will repair or replace, at our discretion, any Mag-Pac product that fails due to defects in materials, workmanship, or normal jobsite use.
If something isn't right, we'll make it right.
No Hassle. No Fine Print.
If your Mag-Pac breaks, fails, or doesn't perform the way it should during the first year, simply contact us. We'll work with you to resolve the issue as quickly as possible.
We believe warranties should be simple—not complicated.
What's Not Covered?
This warranty does not cover:
- Damage caused by intentional misuse, abuse, or neglect.
- Unauthorized modifications or repairs.
- Cosmetic wear that does not affect the product's performance, such as scratches, dents, or paint wear.
- Loss or theft of the product.
How to Start a Warranty Claim
To begin a warranty claim, please visit our Contact Us page and submit the following information:
- Your name
- Order number or proof of purchase
- A brief description of the issue
- Photos of the product, if applicable
Our team will review your claim and respond as quickly as possible to help get you back to work.
Our Promise
We build Mag-Pac products to withstand the toughest jobsites. If your product doesn't live up to that standard during the first year, we'll make it right.
Mag-Pac. Always On.